Educator's Guide to Preventing and Solving Discipline Problems

We all want to feel cared for and valued by the significant people in our world. Students are no different. This knowledge is a powerful tool in the arsenal available to you as you form your classroom discipline plan. As a classroom teacher, you wield a great deal of power over your students simply due to the fact that you control their destiny for up to six and a half hours each day, five days a week. When students feel that you value and care for them as individuals, they are more willing to comply with your wishes.

A review of the research shows that authors have a lot to say about positive relationships with students. Thompson (1998) says, “The most powerful weapon available to secondary teachers who want to foster a favorable learning climate is a positive relationship with our students” (p. 6). Canter and Canter (1997) make the statement that we all can recall classes in which we did not try very hard because we didn't like our teachers. This should remind us how important it is to have strong, positive relationships with our students. Kohn (1996) goes a step further, saying, “Children are more likely to be respectful when important adults in their lives respect them. They are more likely to care about others if they know they are cared about” (p. 111).

Marzano (2003) states that students will resist rules and procedures along with the consequent disciplinary actions if the foundation of a good relationship is lacking. He goes on to assert that relationships are perhaps more important at the elementary and junior high levels than at the high school level. And according to Zehm and Kottler (1993), students will never trust us or open themselves up to hear what we have to say unless they sense that we value and respect them.

Communicating Positive Expectations

There are several techniques that can be used to achieve this goal. Monitor the way you call on students. Make sure that you give all students chances to participate in class. Try to increase the amount of time you wait between asking a student a question and moving on by either answering the question yourself or calling on another student. Give students hints and clues to help them succeed in class. Tell students directly that you believe that they have the ability to do well. Your belief in them will inspire their success.

Call on All Students Equitably

When you call on students, there are several things to keep in mind. First of all, you must monitor the equitability of response opportunities. Often, teachers who keep track discover that they call on a small number of students frequently and allow few, if any, chances for students for whom they have low expectations to answer. When you fail to recognize particular students, you can communicate a low level of confidence in their abilities. Individual students may “tune out” and believe that you don't expect they will be able to answer your questions. This message is compounded when these students see others being called on regularly.

Increase Latency Periods When Questioning Students

Increasing latency (Kerman et al., 1980) is another technique you can use to communicate that you have positive expectations for a student. Latency is the amount of time that elapses between the moment you give a student a response opportunity and the moment you terminate the response opportunity. Kerman and colleagues (1980) explain that the amount of time we give to students to answer questions is directly related to the level of expectation we have for them. We give more time to students when we have confidence in their ability to answer a question. Conversely, we give less time to students in whom we have little confidence. When you quickly give up on a student who is struggling with a response, it is clear to everyone in the classroom that you don't expect him or her to come up with the right answer.

Give Hints and Clues to Help Students Answer Questions

You also communicate positive expectations by giving hints and clues to your students. In their work on teacher expectations, Kerman and colleagues (1980) point out that teachers usually do more “delving and rephrasing” for students for whom they have high expectations and less for students for whom they have low expectations. It is important that we communicate to all our students that we have high expectations for their success, and one way to do this is by giving more hints and clues to all students, especially the low-performing students.

Tell Students They Have the Ability to Do Well

Another way to communicate positive expectations to students is by directly telling them they have the ability to do well. When you tell your students you have confidence that they can handle a difficult assignment or improve their behavior, you impart a very powerful message. Students often will work hard and behave appropriately to prove that your confidence in them is justified. Every child needs to have at least one significant adult in his or her life who believes that he or she can do well. Ideally, children would hear this from their parents, but the sad truth is that is not always the case. Teachers have the unique opportunity and privilege to communicate daily to a number of students that they believe in them. What a gift to be able to be that significant adult in even one student's life.

Correcting Students in a Constructive Way

Correcting and disciplining students for inappropriate behaviors is a necessary and important part of every teacher's job. However, it doesn't have to be a negative part of your job. In fact, you can actually build positive relationships when you correct students. If you don't believe this, think for just a minute about students you have had in the past who came back to school to visit you. Often it is the students who were the most challenging and with whom you had to spend the most time who continue to visit you over the years. This is due to the positive relationships you developed with them.

The goal in correcting students should be to have them reflect on what they did, be sorry that they disappointed you, and make a better choice in the future. It should not be that they go away thinking, “I hate my teacher.

Developing Positive Classroom Pride

If applied effectively, pride can be an extremely powerful force in developing positive teacher-student relationships (Kerman et al., 1980). In many classrooms, students are proud of the fact that they are behaving and achieving at a high level. In other classrooms, a different type of pride develops when students see themselves as being the worst they can be. The pride students develop helps shape identities that in turn drive their behaviors. When you recognize student successes, there is a decreased likelihood of fostering negative pride and an increased likelihood of developing positive pride. As a classroom teacher, your goal should be to help students take pride in their accomplishments and positive behaviors rather than in their negative behaviors.

Demonstrating Caring

Demonstrating caring is one of the most powerful ways to build positive relationships with your students (Kerman et al., 1980). When your actions and words communicate that you sincerely care for your students, they are more likely to want to perform well for you and enjoy coming to school. Caring also fosters a preventive approach to discipline, as students who feel cared for are more likely to want to please you by complying with your wishes and policies. It is a tragedy when a student mistakenly believes that his teacher does not care for or like him. In most cases, teachers do care but fail to do the things that directly communicate this valuable message. Figure 1.7 lists some strategies to communicate to your students that you care about them.

Strategies to Show You Care

• Show an interest in your students' personal lives
• Greet the students by the front door as they enter the classroom
• Watch for and touch base with students who display strong emotion
• Sincerely listen to students
• Empathize with students

Preventing and Reducing Frustration and Stress

Frustration and stress, which are inevitable in the teaching profession, are the great enemies of our best intentions. Zehm and Kottler (1993) list some external causes of stress for teachers as difficult students, irate parents, and collegial backbiting. Frustration can have a devastating effect on teacher-student relationships, as it tends to cause educators to make irrational decisions. Usually you know when you are becoming frustrated and can quickly identify the signs and symptoms. As an educator, the question is not if you will become frustrated or stressed but when you will and how you will deal with it.

 Frustration and Stress Prevention/Reduction Techniques

• Play soft, relaxing music
• Display posters of peaceful destinations
• Modify your lesson plans
• Take your students for a walk
• Ask a neighboring teacher to take a difficult student for a period of time
• Assign your students independent reading time
• Clear off your desk
• Find a validating colleague
• Share staff duties
• Share frustration strategies